Rules for the size and weight of checked-in baggage vary from company to company. Within the same company, there are also different rules depending on the flight destination, starting place and ticket type. Therefore, you should contact your airline or travel agent to get information about your carry-on baggage.
As a general rule, you can always take goods purchased in the airport shops on board - this also applies to Ryanair flights from Billund Airport.
If you are going on a package holiday or you are using Ryanair, we recommend that you are at the airport at least 2 hours before departure.
If you are travelling with other scheduled airlines, we recommend that you are at the airport at least 1½ hours before departure.
You can use the airport's website to search for airline tickets, charter flights and hotel accommodation.
Click here to start your search.
The reason why you have to show your boarding card, is because of requirements for documentation to SKAT, redarding correctly paid VAT and duty.
This documentation will take place through the boarding card, where the final destination is validated. In short terms, we must be able to explain whether you travel within or without the EU.
Yes, you may bring food for your child in carry-on baggage. It is allowed to bring infant formula, porridge and purées (powdered or premixed). Note that the container with baby food can contain more than the normal permitted 100 ml.
You may also bring a thermos of water to make baby food with. However, hot water is available both in the airport and on the plane.
We do not require documentation, but if the artificial hip or knee replacement set off our metal detectors, we will conduct a thorough examination, because according to the rules we must ensure that you do not have prohibited items on you.
It may be advantageous abroad to have documentation of operations that may give rise to questions at security.
It is possible to hire so-called Airshells that take extra good care of your belongings in transit to the destination.
To hire these please visit www.airshells.com, which supplies the desired Airshells at the airport. You receive it by showing the rental contract to a service assistant in the check-in area.
For most departures baggage can be dropped off between 12 and 24 hours prior to departure.
If you drop off your baggage the day before, it must be not later than 1 hour before the final departure of the day.
If you have things you do not want to bring on your trip, you have the opportunity to store them at Baggage Service.
Baggage Service is located just opposite the car hire counters in the welcome area and it is open 08:00-24:00. It costs DKK 30 a day to store your belongings.
If you are a departing passenger, you can change money in the departure lounge at exchange*m.
When you arrive at Billund Airport, you have the opportunity to change EUR to DKK at Square Café, although max. EUR 100.
Arrivals Service keeps lost property and can be contacted between the hours of 8:00 to 10:00 on +45 7650 5067.
You can also send an e-mail to: firstname.lastname@example.org. If Arrivals Service has your forgotten things, they will contact you as soon as possible.
Arrivals Service has an office next to the ATM machine opposite the car hire companies.
Yes, medications including syringes/needles are exempt from the normal constraints. However, you must be able to substantiate the need and the medication’s authenticity.
If you need to bring a cooling element for medication that has to be kept cool, this is also allowed.
If you just need to drop passengers off, there is a drop off zone between the terminal and the multi story car park.
However, if you wish to park the car and go into the terminal to say goodbye or welcome, you can park for one hour free in area P3.
It is possible to see the runway and the platform from the balcony, which is located to the right of the security checkpoint in the check-in area.
Take the glass elevator up to the second floor and from there you have a lovely view of the runway.
No, Ryanair has no office at Billund airport or anywhere else in Denmark.
They can be contacted by phone in the UK on +44 8712 4600 02. You can also visit their website www.ryanair.com, where you can, among other things, purchase a ticket, add baggage or change the passenger's name before departure.
All taxis are waiting outside the welcome area.
If there are no available taxis, you can use the call button located next to the exit door in the welcome area.
If you did not find an answer to your questions, please do not hesitate to contact Billund Airport using e-mail: email@example.com.