I will be flying from Billund

Here you find the most common questions asked.

In the airport

> Can I buy last minute cancellation holidays at the airport?
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Can I buy last minute cancellation holidays at the airport?

It is not possible to buy last minute cancellation holidays at the airport, but you can find last minute cancellation holidays on our website here.
> Can I drop off my baggage the evening before departure?
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Can I drop off my baggage the evening before departure?

For most departures baggage can be dropped off between 12 and 24 hours prior to departure.

If you drop off your baggage the day before, it must be not later than 1 hour before the final departure of the day.

> How much checked-in baggage is allowed?
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How much checked-in baggage is allowed?

Rules for the size and weight of checked-in baggage vary from company to company. Within the same company, there are also different rules depending on the flight destination, start location and ticket type. Therefore, you should contact your airline or travel agent to get information about, among other things, the weight of your checked-in baggage.
> Where does large baggage arrive?
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Where does large baggage arrive?

In the arrivals hall by the baggage carrousels, there is a carrousel for "Large baggage". This carrousel is on the left side of the arrivals hall.
> Where can I buy bags for pushchairs/prams?
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Where can I buy bags for pushchairs/prams?

Square Café, located in the check-in area, sells bags for pushchairs and prams. They cost DKK 30.
> I want to buy an airline ticket!
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I want to buy an airline ticket!

You can use the airport's website to search for airline tickets, charter flights and hotel accommodation.

Click here to start your search.

> What size carry-on baggage is allowed?
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What size carry-on baggage is allowed?

Rules for the size and weight of checked-in baggage vary from company to company. Within the same company, there are also different rules depending on the flight destination, starting place and ticket type. Therefore, you should contact your airline or travel agent to get information about your carry-on baggage.

As a general rule, you can always take goods purchased in the airport shops on board - this also applies to Ryanair flights from Billund Airport.

> Where is the information desk?
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Where is the information desk?

We do not have a manned information desk. However, there are information stands marked with a capital "I" in both the central hall and the arrivals hall.
> Where can I withdraw cash?
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Where can I withdraw cash?

There is an ATM in the central hall opposite the car hire companies.
> Where can we find Meetings?
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Where can we find Meetings?

Billund Airport’s conference facility "Meetings" is on the right in the check-in area. Take the glass elevator on the right of the security checkpoint or walk up the stairs in the stair tower beside the Turkish Airlines office or the stairs in the stair tower by British Airways.

Security

> Can I bring baby food that contains more than the normal permitted 100 ml?
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Can I bring baby food that contains more than the normal permitted 100 ml?

Yes, you may bring food for your child in carry-on baggage. It is allowed to bring infant formula, porridge and purées (powdered or premixed). Note that the container with baby food can contain more than the normal permitted 100 ml.

You may also bring a thermos of water to make baby food with. However, hot water is available both in the airport and on the plane.

> Do you need documentation if, for example, you have an artificial hip or knee replacement?
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Do you need documentation if, for example, you have an artificial hip or knee replacement?

We do not require documentation, but if the artificial hip or knee replacement set off our metal detectors, we will conduct a thorough examination, because according to the rules we must ensure that you do not have prohibited items on you.

It may be advantageous abroad to have documentation of operations that may give rise to questions at security.

> Can I have a packed lunch and fruit in carry-on baggage?
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Can I have a packed lunch and fruit in carry-on baggage?

You can have a packed lunch and take it in your carry-on baggage, as well as fruit.
> Can I have knitting needles/crochet hooks in carry-on baggage?
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Can I have knitting needles/crochet hooks in carry-on baggage?

As a rule at Billund Airport you are allowed to travel with knitting needles and crochet hooks in carry-on baggage. However, we recommend that you bring knitting needles made of wood or bamboo or circular needles.
> Can I have liquid medication over the permitted 100 ml, needles and medication that must be kept cool in carry-on baggage?
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Can I have liquid medication over the permitted 100 ml, needles and medication that must be kept cool in carry-on baggage?

Yes, medications including syringes/needles are exempt from the normal constraints. However, you must be able to substantiate the need and the medication’s authenticity.

If you need to bring a cooling element for medication that has to be kept cool, this is also allowed.