In case your luggage is missing or damaged on the actual flight please report this to the staff at the Arrival/Luggage Service desk in the arrival hall. If you need to get in contact with the Arrival/Luggage Service afterwards, it can be reached by telephone +45 76 50 52 34 (Opening hours: Every day 0800-1000 and 1300-1800), fax +45 76 50 52 39 or email: ankomst@bll.dk.